Chloë DeShong is a project manager and operations analyst in the Center for Teaching Innovation. In her combined role, she manages projects that span the Center and Cornell more broadly. She is responsible for all stages of the project life cycle, communicating with project stakeholders, and conducting data analysis. In her role as operations analyst, she is responsible for reviewing and researching CTI operations to assist management in making decisions, formulating policies, creating and reviewing business procedures, and recommending changes to departmental operations. Her skills also include relationship management, facilitation, and building collaborative partnerships across teams. Prior to Cornell, Chloë worked in telecommunications, specifically using speech analytics to enhance training, and human resource development. She holds a master’s degree in adult learning, with a focus on faculty development and adult learning theories.